The M-Risk platform is designed to ease its integration with other systems, like Microsoft or ERP, such as SAP.
One of our major concerns is the platform’s availability for our clients’ operations. We offer a 99.9% Uptime.
Our platform has the highest data security standards, with redundant databases operating as a backup in case of any contingency. Additionally, we periodically conduct an Ethical Hacking exercise, taking a proactive approach to face any contingency.
We are convinced we cannot restrict these matters to our customers, which is why we provide unlimited storage for data associated with the platform.
The M-Risk platform is comprised of different applications that can be hired individually, to the customer’s convenience. The license is issued for a period of at least 18 months.
The funding scheme does not consider a specific number of users. Our customers can create all the users they need to achieve management excellence.
We have a structured implementing procedure for every application that allows us to ensure the implementation is finished in under 6 weeks.
It is very important to have a project leader and for the team to be fully committed to the project. The largest effort from the customer’s side comprises the definition of the workflow to be parameterized, and the participation in training.
M-Risk has specialists in each area of the solutions to be implemented, who support the customers during the whole implementation process and the definition of subject-specific issues.
M-Risk puts the Help Desk service at their customers’ disposal, addressing doubts and queries in the first instance. There is a second level of support provided by our specialists, with which we make sure we can address any requirement that arises.
The Help Desk and specialist support services are included in the license agreement and do not have any additional cost for the customers, regardless of the number of queries.
You can find all the relevant information for each one of our solutions on our website.
If you want more information you can complete our contact form and we will gladly solve all your questions.
The M-Risk solution considers two types of mobile solutions. One of them is focused on performing on-field activities (audits, inspections, incident records, meetings). This allows capturing relevant data as the events take place so that the data is automatically recorded in the platform. The second mobile feature aims to access reports and relevant data recorded in the platform, which can be accessed anytime, anywhere.
Part of the implementation activities considers role definitions for each user accessing the platform, which will define what they can do and what data they can access.
It is possible to load historical data in the platform, which is recommended once its set of parameters has been defined.
The platform is configured with a significant number of reports. However, and at the customer’s request, it is possible to generate the required additional reports.